RETURNS / EXCHANGES
We understand returns are part of the online shopping experience. Whether you’re looking to return for money back or exchange it for a better size, we’ve got you covered.
Fill out this form and our team will send you an RMA# with return instructions and a pre-paid shipping label.
WORKWEAR WARRANTY
We have a lifetime guarantee on our seams because we believe, the weakest point of any garment is the stitching. This guarantee is for the lifetime of the garment, not the lifetime of the owner. We build our garments to stand the test of time, but eventually, everything wears out. If you have an issue with a seam, simply fill out this form and our team will get you instructions.
SHOE WARRANTIES
30 DAY COMFORT
Blaklader offers a 30 day comfort guarantee for all our shoes. If you aren’t happy with your new shoes, click the link below to submit your claim.
90 DAY MFG
Blaklader offers a 90 day manufacturing warranty. This covers defects in materials or workmanship. Click the link below to submit your claim.
1 YEAR FREELOCK
Blaklader offers a 1 year warranty on our Freelock lace system. This covers any part of your Freelock system. Click the link below to submit your claim.