POLICIES
TERMS & CONDITONS B2C

TERMS & CONDITONS B2C

WARRANTY
Blaklader offers a warranty on all the seams in our products
for the life of the garment. All garments have an expected
service life, we would consider a garment past its useful life
if it has seen excessive wear in major areas such as tears
and holes. This warranty does not cover damage caused by
normal wear and tear, obvious abuse, misuse, or neglect.
Other hardware like zippers or buttons will not fall under our
warranty. Blaklader will also cover premature failure of any
of our products caused by a defect in the materials and
workmanship. Blaklader has the right to reimburse for minor
repairs or replace any defective merchandise at Blaklader’s
option and expense. Any product that is no longer in
production will be replaced with a comparable Blaklader
product. Blaklader assumes no liability for garments that
have had alterations, embroidery, or other ornamentation
added to the garment.

CLAIMS
Claims for shipments on merchandise damaged or lost in
tr

Claims for shipments on merchandise damaged or lost in
transit are to be filed against the carrier by Blaklader. Our
shipments are carefully audited for accuracy. However,
should you find it necessary to request a claim, visit our
returns page through the QR code below. Blaklader will deny
any claims not filed within 30 days of the ship date. Credits
are valid for 365 days from the date of the issue.

RETURNS

New, unused garments may be returned within 30 days for a
refund or exchange as long as the tags are still attached. All
submissions are subject to inspection and approval by our
return department. Returns will not be accepted without a
Return Authorization Number (RMA). To obtain that number
please visit our return page at blaklader.com/en/returns
or use the QR code below. Please be prepared to provide
style numbers, sizes, reason for return, quantity, purchase
order number, or order confirmation number. Return
Authorization numbers are valid for 30 days on the items
specified. A restocking fee of 25% may apply under certain
circumstances. Cartons containing returns may not weigh
more than 40 lbs.

TELEPHONE:

+ 1 (800) 948-6452

Blåkläder Head Office

6311 Porter Road, Suite 1

FL 34240 Sarasota

Opening Hours
Visiting Address

6311 Porter Road, Suite 1

FL 34240 Sarasota


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