B2C TERMS & CONDITION
GENERAL TERMS AND CONDITIONS
1 General information
The web shop found on the web site [www.blaklader.us] (the “Web Shop”) is run by Blåkläder LLC, 6311 Porter Rd, Suite 1, Sarasota, FL 34240.
If you are below 18 years of age you need permission from your guardian to place an order in the Web Shop. By using the Web Shop and/or placing an order, you accept these general terms and conditions (the ”General Terms and Conditions”).
Blåkläder LLC reserves the right to – from time to time - amend these General Terms and Conditions and any changes Blåkläder LLC makes will enter into force no earlier than thirty (30) days after the revised General Terms and Conditions have been made available on the Web Shop.
2 Prices and delivery charges
All prices shown in the Web Shop do not include TAX or delivery charges (see exact charges below). No additional taxes or charges, other than those listed on your order or mentioned in these General Terms and Conditions, will be added when you complete your purchase.
Further, Blåkläder LLC reserves the right to correct pricing errors and adjust prices in case of exchange rate fluctuations which make listed prices incorrect. Blåkläder LLC Inc also reserves the right to make running adjustments to prices and cancel products and/or orders in case stock of particular products is sold out.
Periodic sales and/or campaign offers are valid unless otherwise stated, as long as the products are available in stock and/or until the end date is reached under the terms specified in each offer/campaign.
Blåkläder LLC will pay delivery charges for all orders over $100.00 before TAX or otherwise delivery charge will be specified during checkout.
3 Tax Policy
Tax charges are based on applicable federal, provincial and harmonized sales tax rates based on the delivery address associated with your order. Where required, sales tax will also be applied to the shipping and handling charges. If you return an item for a refund, you will also receive a refund for the sales taxes you paid for that item.
If you are making a purchase for a tax-exempt organization or are an individual that qualifies for a tax exemption, please contact our Customer Service team at firstname.lastname@example.org. To ensure compliance with federal and provincial tax laws, all requested forms and information must be received and verified by our Customer Service team before a tax refund can be processed.
4 Ordering and confirmation of purchase
After you have made a purchase you will receive a confirmation of the purchase to the e-mail address provided by you at the time of the placing of your order. The confirmation will be sent to you within reasonable time and no later than at the time of delivery of the purchased product/s. You will receive a confirmation within a day of order being processed. If an item is on back order you will be contacted to see if you would still like to proceed with your order.
Blåkläder LLC delivers its products to the US. All parcels will be sent via UPS. Parcels are delivered to the address specified when placed order.
Blåkläder LLC’s aim is to always deliver your purchased product(s) as quickly as possible. If your product is available in stock, the products will ship within 24 hours of being placed, normal delivery time is between 7-10 days. The delivery time is counted from the time of order placement until the purchased product is delivered to you. Delivery times may vary depending on border crossing and weather.
If the product that you have purchased is not available in stock or delays are caused due to other circumstances, delivery times may be longer. Even though Blåkläder LLC aims to deliver the product that you have purchased within the communicated time frame, delivery may take longer. Blåkläder LLC will inform you, without delay and as soon as possible.
6 UNDELIVERABLE parcels
If the address you provided is incorrect and your order cannot be delivered Blåkläder LLC will charge you for the actual costs for freight charges and return freight charges. Blåkläder LLC cannot ship to a PO BOX’s.
7 Payment methods and safety
Payment can be made with the following valid credit or debit cards: Visa, MasterCard.
When you pay by card, the transaction is processed by ADYEN in order to ensure fast and secure payment which meets the PCI-DSS requirements. Blåkläder LLC does not save your card details. All information is encrypted and sent to ADYEN via secure servers (SSL/HTTPS). / The applicable amount will immediately be reserved on your card but will not be debited until the product is dispatched. Blåkläder LLC reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. Blåkläder LLC may refuse orders depending on the result of these controls.
8 Cancellations, replacements and complaints
Please note that if you wish to cancel, replace or complain about a product that you have purchased, you stand the risk for the transportation of the product back to Blåkläder LLC. This means that you are responsible for any damage or loss of the product during the transportation of the product to Blåkläder LLC. Blåkläder LLC recommends you to always save the receipt until the return of your product has been completed.
Cancellations and replacements
If you are not satisfied with the product that you have purchased you have the right to return the purchase within thirty (30) days from the date of receipt of the product.
If you choose to return your purchased product, Blåkläder LLC will refund what you have paid, including any freight and delivery charges for delivery to you, though any return charges will be withdrawn from the amount refunded. However, if you choose to cancel/return only part of your order Blåkläder LLC will not refund any delivery charges, since the same charges apply no matter how many products you order. The refund will be made as soon as possible and within thirty (30) days from Blåkläder LLC’s receipt of your message regarding cancellation, provided that Blåkläder LLC, by this date, has received the product that you would like to return or that you have provided Blåkläder LLC with a proof of the product being sent to Blåkläder LLC.
Please note that Blåkläder LLC will not compensate you for any return freight charges. Further, if your handling of the product that you have purchased has resulted in a decreased value of the product, Blåkläder LLC will make a deduction of the refund corresponding to the amount of the loss of value of the product.
If you request a replacement of your purchased product and Blåkläder LLC has the replacement product in stock, Blåkläder LLC will ship the replacement product within 3 working days from the date of Blåkläder LLC ‘s receipt of the returned product. Blåkläder LLC will only compensate you for the return freight charges if the product is faulty or if it has been delivered to you by mistake.
The Web Shop may, from time to time, contain links to or from other web sites, which are not controlled by Blåkläder LLC. Although Blåkläder LLC will do its utmost to make sure that the links on the Web Shop only transfers you to web sites which share Blåkläder LLC’s safety and confidentiality standards, Blåkläder LLC cannot be held responsible for the protection or confidentiality of any data that you may submit on these third party web sites. Before submitting information on such web sites, Blåkläder LLC recommends that you read the privacy notices and other statements or policies found on these web sites.
10 Technical requirements
In order to be able to use and place an order in the Web Shop by making use of your computer, iPhone, iPad, Android or other device, there may be certain technical requirements. You may, for example, need to install certain software, such as any regular web browser. If your device does not meet the technical requirements, you will, via pop-up boxes or similar, get information about what software or the like that you will need to install in order to use and to place an order in the Web Shop.
11 Governing law and dispute solution
These General Terms and Conditions are governed by Florida law, without regard to its conflict of law provisions.
Any dispute, controversy or claim arising out of or in connection with your use of or purchase from the Web Shop and/or these General Terms and Conditions, or the breach, termination or invalidity thereof, shall at first instance be settled by the Florida District Court of Appeals. This applies to any claim involving Blåkläder LLC or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers.
Should any provision of these General Terms and Conditions or part thereof be void or invalid, the other provisions of these General Terms and Conditions shall remain in force and the clause may be amended to the extent such invalidity materially affects the rights or obligations of you or Blåkläder LLC under these General Terms and Conditions.
13 Contact Blåkläder
You are welcome to contact Blåkläder LLC on +1 800-948-6452, e-mail email@example.com or at the below address. Opening hours for sales support are shown on the contact page.